Privacy Policy

Hearth & Home Specialties ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit hnhsi-inc.com or contact us, how we use it, and the choices you have. If you have questions, email us at [email protected] or call (702) 474-4099.

Information We Collect

We collect information you submit directly to us, including:

• Contact details — name, email address, and phone number — when you submit a quote request, contact form, or appointment request.
• Project details — service type, project description, address or service area, and any photos or files you choose to share.
• Communications — the content of emails, calls, and text messages you send to us.

We also collect limited information automatically through standard web analytics — pages visited, referring source, browser and device type, and approximate location based on IP address. We do not collect government-issued IDs, payment card numbers, or Social Security numbers through this website.

How We Use Your Information

• Respond to quote requests and schedule project consultations.
• Provide service estimates, invoices, and follow-up communication.
• Improve the website and understand which pages are most useful to prospective customers.
• Comply with legal obligations and protect against fraud.

We do not sell or rent your personal information.

Sharing Your Information

We share information only as needed to operate our business:

• Service providers who deliver email, hosting, analytics, payment processing, and scheduling on our behalf.
• Subcontractors and trade partners directly involved in completing your project, when project details require it.
• Government agencies and inspectors when permits, licensing, or code compliance require disclosure.
• Law enforcement or regulators when legally required.

Cookies & Analytics

Our site uses cookies and similar technologies to keep the site working correctly and to measure traffic and engagement. You can disable cookies in your browser settings; some site features may not work as intended if you do.

Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal exceptions.
• Opt out of marketing communications at any time.
• Nevada residents may submit a verified request to opt out of any sale of personal information, in line with Nevada SB220.

To exercise any of these rights, email [email protected] with the subject line "Privacy Request" or call (702) 474-4099. We respond within 45 days.

Data Security & Retention

We use industry-standard safeguards to protect information submitted through our website. We retain customer records as long as required to provide service and to comply with tax, accounting, warranty, and licensing requirements.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy as our practices change or as laws change. The "Last updated" date at the top of this page reflects the most recent revision.

Contact

Hearth & Home Specialties

3555 W. Quail Avenue #A, Las Vegas, NV 89118

Email: [email protected]

Phone: (702) 474-4099

Have a question? Contact us